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Frequently Asked Question
General Questions
Where are you located
1301
Siler Rd, Bldg F, Santa Fe, NM 87507
How much are
additional EMS patches?
$3.00 each
How can I get a
DNR form? how many can I get?
to get a DNR form
just call the EMS Bureau and we’ll take your address and we can send
out one to a private citizen.
We will send 2 if necessary.
To order more, we have an order form – the cost are: 10 DNR
forms for $5.00, 50 forms for $20.00, 100 form for $30.00.
There could be a slight increase in forms soon.
How do DNR forms work
A DNR form should be
signed by the caregiver or doctor or nurse.
The original order (top page) should be placed in the EMS DNR
envelope and put in a spot where it could be found easily by
the EMTs if called. The EMT's are trained to look on the
fridge, night stand, above the bed. Also, a copy can be placed with
the
patient’s doctor.
This Order applies only to resuscitation attempts by health care
providers in the prehospital setting i.e.in patients’ homes, in a
long-term care facility, during transport to or from a health care
facility, or in other locations outside acute care hospitals.
How long is the
EMT basic course? where can I find one?
The EMT Basic is 160
hours and available at 5 New Mexico EMS training centers
Who do I make the
check/money order out to?
NM EMS Bureau
How can I change
my address
email
Bren.Joyce@state.nm.us
or written request to the EMS Bureau
How can I change
my name on my license
Written request to
the EMS Bureau. Please include a marriage certificate or court
order.
How can I get a
replacement license
Send in a written
request to the EMS Bureau with $10 check or money order.
What is the
process for creating a CE program for my service
You will need to
submit a “Notification of Intent to Conduct a Continuing Education
Program”.
You can find this document on our website under Continuing
Education.
It is important that a CE Coordinator be designated and that this
person read the CE Manual.
It will give all the information you need to set up a CE Program
including what documents need
to be submitted, conducting a CE course or conference, required ,
record keeping and documentation, and information on CE audits.
I have a
complaint about a EMT and or service who should I contact
complaints should be directed to Charles Schroeder by written
signed letter including pertinent information
Basic and Intermediate
Licensing
Who do I
make the check/money order out to?
NM EMS Bureau
What is the initial licensing/testing fee?
EMD $25.00
FR $25.00
EMT-B $65.00
EMT-I $75.00
EMT-P $85.00
When does my course completion certificate expire?
Your initial state exam has to be completed within 9 months
of course completion.
How long do I have to complete all my testing?
If you did not pass your initial state exam you have two years
to complete your testing process.
Which CPR cards to you accept?
American Red Cross “CPR for the Professional Rescuer” or “BLS
Instructor Card”
American Heart Association Health Care Provider “BLS Provider” or
“BLS Instructor Card”
National Safety Counsel “Level III CPR Course”, “Professional
Rescuer CPR Course” or “BLS Instructor Card”
Medic First Aid “Healthcare Provider” CPR Course or “BLS Instructor
Card”
American Safety & Health Institute “CPR Pro”
What do I have to do to get a NM EMT license? I have an
out-of-state/National Registry certification
basic and Intermediate.
Call (505) 476-8200 and request a reciprocity application
packet.
Once received, complete the enclosed application and return it along
with a copy of your CURRENT out-of-state/National
Registry certification,
a current healthcare provider CPR card and the appropriate fee.
After a background check with National Registry or the state in
which your certification/license was issued we
will issue you a temporary license good for 6 months.
You will need to locate a transition course taught by one of the 5
approved EMS training institutions.
Once completed send in a copy of your transition course completion
certificate and we will schedule you for state testing.
Once successfully completed, I will issue you a NM EMT license.
If I let my license expire, how long do I have to get it reinstated
via re-entry?
Three (3) years from the date of expiration.
What documentation do I have to submit to apply for my initial test
site?
A completed “Test Request Application” or letter asking to be
scheduled for a state test
a copy of your course completion certificate, a copy of your current
healthcare provider CPR card and the appropriate testing fee.
What documentation do I have to submit to apply for a re-test?
Remove and complete the bottom portion of your failure letter
and send it along with the appropriate retest fee as
listed on your failure letter.
Where do I find the annual testing schedule?
The front page of our website
Can I pay with a credit card?
No, not at this time.
Can I register on line?
No, not at this time.
How do I apply for a seasonal/temporary license?
Send in a letter requesting a seasonal/temporary license along
with a copy of your out-of-state/National Registry certification
a copy of your current healthcare provider CPR card and the
appropriate licensing fee.
How long will it take to receive a confirmation letter?
Once you send in all your documentation and your testing packet
is complete you should receive a confirmation letter
within 2 weeks.
Do I qualify for a graduate license and when does it expire?
Once you apply for testing, I will issue a graduate license to
all eligible candidates.
A graduate license is valid for six months from the day on your
course completion certificate.
It will expire exactly six months after that date no matter when you
apply for it.
If six months already have passed before you apply for a test site
you are no longer eligible for a graduate license.
What happens if I do not show up at my scheduled test site and I do
not call to cancel?
If you do not show up for your scheduled state exam, you will
loose your exam fee and have to pay the current re-test
fee for your level in order to reschedule. You will also loose one
of your exam attempts.
When is the deadline for canceling a test site without being charged
a fee again?
The deadline for canceling a test site without any penalty is
close of business Thursday right before the test site.
This of course does not include emergencies.
Can I just show up at a test site and see if there are no-shows so
that I can have that spot and test?
Absolutely not, if you are not scheduled for a test site you can
not just show up to test.
If my course completion certificate is expired, can I just take a
refresher to make it current again?
No, once your course completion certificate has expired, you
will have to repeat your entire EMT course.
How many stations are there in the practical exam?
Each candidate has to complete a hands-on patient assessment and
a random skills demonstration.
Both these components are located in one testing station.
How much time to I have to complete my written exam?
You have 2 ½ hours to complete your written exam.
I am completing the “Test Request Application” and I do not know my
course number. Where can I find it?
Your course number is located on your course completion
certificate.
Most training institutions print it either in the middle of the
certificate or the bottom left corner.
The course number always has three numbers, then three letters and
three numbers again, for example
“999UMF123”
Paramedic Licensing
What do I
need to do to get my New Mexico Paramedic license?
If you are a recent
graduate of a New Mexico training institution, you will need the
following documents:
-
A copy of your
course completion certificate
-
A copy of your
current ACLS card
-
A copy of your
current CPR card
-
Verification from
the National Registry of EMT’s
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$85.00 payable to
the EMS Bureau (check, PO, or money order)
-
Completed
application
If you are from out of
state, you will need the following:
-
A copy of your
course completion certificate or completed Training Program
information sheet*
-
A copy of your
current state paramedic license
-
A copy of your
current ACLS card
-
A copy of your
current CPR card
-
Verification from
the National Registry of EMT’s
-
$170.00 payable to
the EMS Bureau (check, PO, or money order)
*If you graduated
from a non – COAEMSP accredited program after January 1, 2006,
you will be required to pass an additional Paramedic Equivalency
Exam.
How long
will it take to process my New Mexico Paramedic license?
Please allow 5 business
days once your application is received for us to process your
license.
Please do not call before this time and allow time for postal
delivery.
How do I get an
application form?
Download here
or call
505-476-8229 or email
lauren.pena@state.nm.us to request an application.
Where can I
get a refresher course?
The EMS Bureau does not
keep a list of classes or refreshers.
We recommend that you contact one of the Bureau approved training
institutions or local fire/EMS agency for this information.
There is a list of EMS services who allow EMT’s from outside their
service to participate in their classes.
You can find this list on our website under the CE tab, “Statewide
CE Offerings”.
How do I register
for a National Registry Exam?
For the practical
portion, please call Lauren Pena at 505-476-8229 to register.
For the written portion, please contact the National Registry of
EMT’s directly to schedule your exam.
Their website is
www.nremt.org. Their phone number is 614-888-4484.
Can I get CE
credit for college courses?
Some college level
courses are eligible for CE credit.
These include, but are not limited to, Anatomy & Physiology,
Biology, Psychology, Nursing, Physician’s Assistant,
Sport’s Medicine, Pharmacology.
Keep in mind that not all courses in these disciplines are eligible.
If approved, you will receive the same number of hours as the number
of credit hours given by the college.
The classes must have been taken within your renewal period and you
must have received a grade of C or above.
If you would like your college courses to be evaluated, please mail
or email an unofficial transcript along with a description
(course catalog description, class syllabus or outline, etc.) to
Lauren Peña.
Can I get CE
credit for carded courses?
-
If you received it
as part of a Bureau approved, formal refresher OR as part
of your CE equivalent/blueprint in lieu
of a formal refresher,
you may NOT use it for any of your additional CE hour
requirement.
-
If a carded course
was NOT part of a refresher, you may use the class hours
for CE.
-
If you took a
carded course for the second time during your renewal period,
the following policy applies
CPR: A second CPR
course/refresher taken during the renewal period will count for a
maximum of
4 hours of additional CE credit.
CPR Instructors may receive 8 hours.
ACLS: A second ACLS course/refresher taken during the renewal period
will count for a maximum of
8 hours of additional CE credit.
ACLS Instructors may receive 12 hours.
EMT-Basics and EMT-Intermediates may receive CE credit for taking
ACLS and PALS courses. One each per renewal period.
Other carded courses
may be taken more than once during a renewal period but the second
time will only count for
half of the hours. Example, if you took a WFR (Wilderness
First Responder) course,
you would receive 12.0 hours Medical Emergencies, 12.0 Trauma
Emergencies, and 6.0 hours Operations.
If you took this course a second time, you would then receive 6.0
hours Medical Emergencies,
6.0 hours Trauma Emergencies, and 3.0 Operations.
My Paramedic
license expired. How can I regain it?
- If you
completed all the renewal requirements by the December 31 cutoff
date but simply failed to
submit your paperwork by the March 31 deadline,
you may submit your paperwork up to May 31 of the expiration
year and pay a late fee.
-
If you do not meet
the circumstances listed above and are within 3 years from your
expiration date,
you must complete a Bureau approved refresher course (or CE
blueprint equivalency)
since your expiration date, provide evidence of a current CPR
card and ACLS card,
provide evidence of current National Registry certification, and
submit the required application and fees.
-
If your
license has been expired for more than 3 years, you will be
considered an initial applicant.
See
What do I need to do to get my New
Mexico Paramedic license?
Is there a test
for First Responder?
Not at this time there are future plans to test at this level
I met the
deadline for the test site I wanted but didn't get in, why?
Because the test site filled up before the deadline. When that
happens, the candidate will automatically
scheduled for his/her second choice.
Out of State
What does the
transition course consist of
The transition
course is a standardized 16 hour course covering the scope of
practice for EMT-B or EMT-I in
New Mexico and the state testing system.
If I want to take
the the national registry and the New Mexico state exam what is the
best way to do both ?
The state of
New Mexico does not recognize National Registry at the EMT-B and
EMT-I levels.
If you want that level of certification you have to contact them on
their website http://www.nremt.org/
and follow the
application process.
At the EMT-B level ONLY National Registry will accept our state
practical exam for one year.
Once you passed the NM practical exam and you have applied for NR
we will verify your successful exam and you only have to complete
the NR written exam.
At the EMT-I level NR does not accept our practical exam. You will
have to follow NR's instructions regarding their exam.
Renewal
Where can I send
in my relicensure documents
1301 Siler Rd,
Bldg F, Santa Fe, NM 87507
Do I need to send
in originals documents with my recert or do I send copies?
The application should be the original
signed document. Copies
of all other documentation
are acceptable.
Original CE's and course completion certificates should be retained
for your records should be
How many hours of CE can I do over the internet for my renewal?
If you attend a formal,
Bureau approved refresher course, you may use up to 12 hours and a
maximum of 10 hours can be used if you opt for the refresher
blueprint/CE equivalency program.
Where can I find
a refresher course
Individual need to check with the training institutions for
upcoming courses. Also all three EMS Conferences offer refresher
courses
What do if I am
not working for a service and do not have a medical director to sign
my renewal?
FR & EMT-B’s not
currently with a service need to initial the statement on the
renewal application stating they are not
currently practicing any advanced skills needs MD signature.
EMT-I/EMT-P’s not currently with a service need to submit, in
writing, a request for waiver to the regulation requiring MD
signature.
When is the
renewal requirements due?
Renewal requirements must be completed no later than December 31
prior to expiration.
Individuals have until the last day of February to submit
requirements under the normal fee.
Renewals submitted in March will be assessed a higher fee with an
additional fee increase for those submitted in April or May.
I do not have
enough CE's for renewal is there anything I can do
If an individual
fails to complete the renewal requirements within the time allowed,
they must take a refresher, be current in CPR, and successfully
complete the state written and practical exam.
If you have a special circumstance you may petition the EMS
Licensing Commission for a waiver. Please contact Charles
Schroeder
Where can find
out what CE's can be used for relicensure ?
On the website under
CE is a description of CE categories and CE with standing approval.
Individuals can also contact the Bureau and speak with Tess Pino or
Lauren Pena.
Special Circumstances
How old do I have
to be to take the state EMS exam? how old do I have to be to work
for a service?
To take the EMT basic exam you must be 18 years of age or 17
with a guardian approval and service affiliation
Can I take the
EMT state exam with a DUI, misdemeanor, or felony history?
The EMS Licensing
Commission will determine the ability to
license an individual based on the severity of the offense and
proven rehabilitation
please contact Charles Schroeder on how to proceed.
What Papers do I
need from the courts for a felony, misdemeanor, or DUI conviction.
- Papers needed
include a personal statement regarding the details of the
offense
- Judgment and
Sentence
- Probation/
parole information
- Court summaries
showing requirements of the court have been met
The offense review
timeline will vary per individual.
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